Question 1

What is NEM?

Accepted Answer

NEM is a leading on-demand moving platform that connects local customers and businesses with trusted independent contractors for help transporting, lifting, and moving items of all sizes.

Question 2

What will I be doing as a Pro?

Accepted Answer

As a contractor, you help customers move, lift, and transport heavy items for residential and business needs. Jobs include store deliveries, local moves, storage moves, labor-only assistance, and junk removal. You control your own schedule with no contracts or minimum hours. Daily pay is provided.

Question 3

I don't own a truck or van. Can I still become a NEM Mover?

Accepted Answer

Yes! Even if you don't own a pickup truck, cargo van, sprinter, or box truck, you can still become a NEM Helper.

Question 4

What is the difference between a NEM Driver and a NEM Helper?

Accepted Answer

Drivers must have their own vehicle and moving supplies (dollies, 4-wheeler, wraps, blankets, bubble wrap, tape, toolbox, moving straps). Helpers navigate the app, communicate with customers, and assist drivers. Both move furniture during jobs.

Question 5

What is the average hourly earnings for NEM movers?

Accepted Answer

Drivers can earn an average of $50/hr, depending on their vehicle type. Helpers can earn an average of $35/hr. Both keep 100% of customer tips. Averages vary by metro area and season.

Question 6

How often will I get paid?

Accepted Answer

You get paid daily for that day's jobs and tips.

Question 7

Can I receive tips from customers?

Accepted Answer

Yes. After job completion, customers rate service and tip. Tips split evenly between driver and helper. Top movers earn over $2,000 monthly in tips beyond regular earnings.

Question 8

Can I choose my schedule?

Accepted Answer

Absolutely. With no minimum hour requirements, you're in control of your schedule. Work when you want — full-time, part-time, weekdays, weekends, or just a few hours a week.

Question 9

What are the requirements for becoming a NEM Pro?

Accepted Answer

General requirements: 18+ years old, debit card/bank account, able to lift 100+ lbs, comfortable with customer interaction. Drivers need a valid driver's license, matching auto insurance, vehicle ownership proof, and a 2001+ vehicle in good condition. Helpers need a valid U.S. government ID and unlimited post-paid data plan.

Question 10

How long does the sign-up process take?

Accepted Answer

It usually takes around 2-7 days until you're ready to start NEM jobs. Timeline varies based on application completion speed and document submission.

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